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PROBLEM WITH SEARCHING FOR EMAIL ON APPLE MAC BOOK PRO HOW TO
PROBLEM WITH SEARCHING FOR EMAIL ON APPLE MAC BOOK PRO MAC OS

Be warned, if you assume it's finished before it really is, and start the Re-import process too soon, you'll lose emails. If it doesn't change for 30 minuntes or so it's likely finished. Keep an eye on this modified time (which is the time the last modification was made to the folder).

There is no progress indicator when Exporting so what I did was noted the time I started the Export, and watched the "Modified" time under the destination folder's info window.

This will ensure that your folder structure is maintained.

When you Export (see the link above), make sure and choose the “Options” button under the initial window where you choose your destination folder when Exporting, and select to “Export all subfolders”.

Set up some test searches before you begin, like I did, and document those tests so you can perform them again once you re-import the emails.

Back up before beginning this process in case something goes wrong.

PROBLEM WITH SEARCHING FOR EMAIL ON APPLE MAC BOOK PRO HOW TO

Here’s a link to an article on how to properly Export and then Import mail folders… Ī couple important notes (very important, please read)… Regardless, it works! I have literally tens of thousands of emails and this only took me a couple hours to complete - it's a fairly fast and relatively hands-off process once it gets going. However, when Exporting them from the NEW computer's (or NEW OS) Mail app they're somehow fixed - or it may be when Re-importing them that those index files are rebuilt. the OS of the computer you're Exporting FROM and the OS of the NEW computer you're Importing TO are different), the actual folders where those emails reside on your computer (under the ~/Library/Mail/V5/ folder) contain incompatible index files and are not updated (or at least not properly) when moving those messages. My theory here is that when upgrading, or moving to a new computer with a different OS than the one you're moving from (i.e. It worked! Mac Mail reindexed those folders and their contents as if they were new when re-imported. Of course I documented all of this so that I could re-test once that folder and messages within it were re-imported. I tested some searches in Mail for messages I know should show in the results but didn't. I first tested this with one small folder under "On my Mac" since it would take less time to test a small folder versus a large one. Exporting those folders (as if I were moving everything to a new computer), and then Re-importing them again. This led me down a path that ultimately gave me the idea to test something drastic. Emails stored in those folders were simply not being discovered when performing Mail searches. It's not pretty, but it works! Hopefully this works for you as well.įor me the issue appeared to point to the local folders beneath my "On my Mac" section of Mail. I’ve been hunting for a solution to this as well, quite literally for years! Yesterday, for me at least, I found the cause as well as the solution. Can't spend any more time on this - life is too short. I know this is not a good solution, but until Apple solves this problem (if ever), I find it the only practical solution.īTW, Spotlight also does not search mail correctly despite having attempted to re-index my drive in the two different methods suggested - by adding and removing from the Privacy tab in Sys Spotlight Prefs AND by using the mdutil commands in Terminal. On the MacAir I have now abandoned Mac Mail and installed Thunderbird mail which runs perfectly. This machine has absolutely no problems with Mac Mail or anything else.

PROBLEM WITH SEARCHING FOR EMAIL ON APPLE MAC BOOK PRO MAC OS

I am also using a Mac Pro ( 5,1) mid 2012 which I have not upgraded to High Sierra (and probably never will) which runs Mac OS 10.12.

I have spent literally many many days on this problem. I unfortunately upgraded my MacBook Air (11 inch, 4,) to Mac OS 10.13 (High Sierra from 10,12) and Mail search immediately stopped working. I have tried all of the suggestions listed here and in every other post relating to the failure of Mac Mail to search correctly. Hi Classysailing and every other frustrated Mac mail user: